Please Read Before You Order!
- Please allow 1-10 days for your order to process. You may not get an email notification when your order is shipped (our system can be wonky lol), but you will see an invoice/tracking number on your Paypal transaction.
- All books are signed by Pen. You may opt during ordering if you’d like the book personalized with your or someone’s else’s name.
- Media Mail is the cheapest shipping option we offer for US residents, but it will NOT include swag. Some book-specific complimentary swag is included on all other shipping options AND international shipping, so please choose another shipping option if you would like swag.
- 6 or more books requires a Large box if shipping non media mail. Just gets to tight for a medium to protect them.
- The Swag Pack is best for readers who don’t plan to order all the books but would like all the swag.
- If you still don’t see a tracking number on your PayPal transaction after ten days, definitely email us at Customersupport@pendouglas.com. It probably just means that we ran out of stock and are waiting for a shipment to come in, but we’ll double check for you!
Any Technical issues with the store, website, postage, or concerns on a package/tracking please contact us at Customersupport@pendouglas.com